Privacy Policy

Last Updated: April 2025

1. Introduction

Welcome to TopAusPok. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website, and informs you of your rights and how the law protects you.

2. Information We Collect

We may collect, use, and store the following categories of personal data:

  • Identity Data – Includes your name, username or similar identifier, and date of birth.
  • Contact Data – Includes email address, phone numbers, and mailing address.
  • Financial Data – Includes payment details and transaction history.
  • Technical Data – Includes your IP address, browser type and version, time zone, location, operating system, and platform.
  • Usage Data – Includes information on how you use our website, products, and services.

3. How We Use Your Information

We only use your personal data when permitted by law, most commonly to:

  • Register you as a customer
  • Process your transactions and manage payments
  • Maintain and improve our relationship with you
  • Enhance our website, services, and marketing efforts
  • Recommend relevant services or offers
  • Comply with legal and regulatory requirements

4. Data Security

TopAusPok uses strong technical and organizational measures to protect your data from unauthorized access, loss, or misuse. Access to personal information is restricted to individuals and partners with a legitimate business need.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal and regulatory obligations.

6. Your Legal Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time where applicable

7. Cookies

Our website uses cookies to improve user experience and functionality. Cookies help us understand how our website is used and support our efforts to enhance it.

8. Changes to This Policy

We may revise this Privacy Policy periodically. Updates will be posted on this page, with the effective date clearly marked at the top.

Think carefully about your choices and gamble responsibly with TopAusPok. If you need help, call Gambling Help on 1800 858 858 or visit gambleaware.nsw.gov.au. For self-exclusion from all online wagering, use the free National Self-Exclusion Register at betstop.gov.au. TopAusPok (topauspok.com) is fully licensed by the Victorian Government and regulated by the VGCCC. The TopAusPok logo is a registered trademark of The Lottery Corporation Limited (ABN 21 081 925 706), the authorized operator. Gambling is strictly prohibited for anyone under 18.